How do I apply for an apartment at {{ community.name }}
Apply easily online via the “Apply Now” button, or visit our leasing office at {{ community.address }} during business hours. After submitting your application, you’ll receive a confirmation email and can schedule a tour.
What are the application requirements and fees?
You’ll need valid ID, proof of income, and consent for a credit/background check. A non-refundable application fee applies; contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> for the current amount and security deposit details.
Does your community require renters insurance?
Yes, renters insurance is required.
How much is the security deposit?
• Refundable security deposit equal to one month’s rent or
• $300 non-refundable deposit waiver fee
What is the application process and how long does it take?
Applications are processed same day, sometimes up to 48 hours.
What utilities are included in the rent?
Rent covers access to all amenities, but utilities—such as water, electric, and internet—are typically billed separately.
How can I pay rent?
Residents can pay rent through our secure online portal or in person at the leasing office. We also offer FlexPay or other payment programs to help you split rent into smaller, manageable payments.
What amenities are available at {{ community.name }}?
Alaina Park offers a variety of amenities, such as: a gym, bark park, easy access to freeways, washer and dryer in home, and more. Visit our <a href="/amenities/" class="faq-link">amenities page</a> for a full list.
Are the apartments pet friendly?
Yes! We love pets of all shapes and sizes. {{ community.name }} welcomes all breeds and sizes, with a two-pet maximum per home. Visit our <a href="/pets/" class="faq-link">pet page</a> for details.
Are the apartments furnished, unfurnished, or both?
All apartments are unfurnished.
Do you offer in-unit laundry, on-site laundry, or both?
All apartments include in-unit washer and dryer.
How are packages delivered at your property?
Packages are delivered to residents’ front doors.
What floor plans are offered at {{ community.name }}?
We offer two and three-bedroom townhomes. Visit our <a href="/floorplans/" class="faq-link">floor plans page</a> to explore availability.
Can I tour a floor plan online?
Yes! You can preview our layouts on the <a href="/floorplans/" class="faq-link">Floor Plans</a> or <a href="/community_tour/" class="faq-link">Community Tour</a> pages.
Where is {{ community.name }} located?
We’re located at <a href="https://maps.app.goo.gl/yEJSs5FfWMrXLjsTA" class="faq-link" target="_blank">{{ community.address }}</a>, in the heart of Spring Hill. Residents enjoy convenient access to shopping, dining, parks, schools, and major commuter routes.
Is there access to public transportation?
Yes—our location offers convenient access to nearby public transportation or major roadways.
What schools is your property zoned for?
• K–4: Marvin Wright Elementary
• 5–8: Spring Hill Middle School
• 9–12: Spring Hill High School
What shopping centers and/or grocery stores are nearby?
Residents enjoy convenient access to Kroger, Publix, Target, Walmart, Dollar General, and The Dollar Store.
What restaurants are close to your property?
Nearby dining options include Titos, Aubrey’s, Don Arturo’s, Frankies, Reunion Wine Bar, Chili’s, and Buffalo Wild Wings.
What local attractions or landmarks are nearby?
There is plenty of entertainment close by, such as Franklin First Bank Amphitheater.
How do I submit a maintenance request?
Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>.
Are emergency maintenance services available?
Yes. {{ community.name }} provides 24/7 emergency maintenance services for urgent issues.
Do you offer move-in specials?
We occasionally offer limited-time leasing specials. These change frequently, so please contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> or visit our <a href="/specials/" class="faq-link">specials page</a> for the most up-to-date information.
Are short-term or flexible leases available?
Yes! We offer flexible lease terms to fit your needs. Reach out to our team to learn more about availability and lease options.
When is rent due each month?
Rent is due on the 1st of each month and considered late after the 5th.
What happens if a resident needs to break their lease early?
• Requires 60-day written notice
• Lease break fee equal to two months’ rent
• Any received concessions must be repaid
Which utility company provides service for your property?
Electric: Middle Tennessee Electric (MTE)
Which internet or cable companies serve your property?
Internet/Cable: AT&T
What should new residents expect on move-in day?
• Pick up keys and move-in packet
• Walkthrough inspection with staff
• Receive move-in gift
What is your move-out process?
• Provide required notice
• Complete move-out walkthrough
• Return all keys
How can I schedule a tour or get in touch with {{ community.name }}?
You can call us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>, send a message through our <a href="/contact_us/" class="faq-link">contact page</a>, or stop by our leasing office during business hours:
Mon-Fri: 8:30 AM-5:30 PM
Sat: 10:00 AM-4:00 PM
Sun: Closed
Do you offer virtual tours?
Yes, virtual tours are available.
Do you offer self-guided tours?
Yes, self-guided tours are available.
